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How can I cancel or change my Fetch Pet Rx order?
How can I cancel or change my Fetch Pet Rx order?
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Written by Fetch
Updated over a week ago

You can cancel your order if it has not been packed for shipping and a tracking number has not generated. Once you receive your tracking number the order cannot be canceled and instead must be returned.

To return your order, please contact us via email at [email protected]
or call toll free 877.299.0893. Our customer care department is open
Monday – Friday 8am – 7pm ET; Saturday: 9am - 5pm ET.

Our Customer Care Specialists will provide you with an RMA number. Please make sure you pack the item(s) with care and return it to us at:
​

Fetch Pet Rx - Returns

14540 NW 60th Avenue

Miami Lakes, FL 33014

Please clearly write the RMA Number on the outside of the return box and place the packing slip that came with your order inside the box.

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