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What’s covered under loss due to theft or straying?
Your policy covers loss due to theft or straying if your pet goes missing or gets stolen while your policy is in effect and is not found, we’ll reimburse you up to $1,000 of the purchase price of your pet.
What isn’t covered under loss due to theft or straying?
Your policy doesn’t cover loss due to theft or straying if you or the person watching your pet willingly gives it away, even if led to do so under false pretenses
How is my payout calculated?
Your reimbursement depends on whether or not you have an original receipt that proves how much you paid for your pet:
If you have an original receipt from the purchase of your pet:
We’ll reimburse you up to $1,000 of the purchase price.
If you don’t have an original receipt from the purchase of your pet:
We’ll reimburse you whichever is lower: the current local Humane Society adoption fee for the species of pet named on the declarations page or $150.00. (The declarations page is automatically filled out for you — there’s nothing you need to do.)
What happens if my pet is found or returned?
You have to repay the full amount you were paid out under this benefit.
How do I submit a claim for loss due to theft or straying?
As soon as you realize your pet is missing, you have to:
Download the claim form for loss due to theft or straying attached to this article.
Review the required information carefully.
Notify the police and ask for a case number and written confirmation of your report.
Notify the five (5) veterinary clinics and animal shelters closest to where your pet was last seen.
Then, if your pet is not found within 30 days:
Submit a claim that includes the completed loss due to theft or straying claim form, plus the original receipt from the purchase of your pet (if you have it).
Claim form for loss due to theft or straying
